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Our technology practice works exclusively with network operators, device manufacturers, technology retailers, broadband and gaming companies, consumer electronics and computer hardware, software and services firms.
In a constantly evolving ecosystem, we help clients execute on successful growth strategies. As the technology arena grows increasingly complex, the need for brands to present themselves in a simple, engaging manner is paramount.
We understand that technology companies must be proactive and nimble to capitalize on new opportunities and secure competitive advantage. Helping them achieve this in a timely fashion is critical as yesterday’s great idea is, so often, tomorrow’s hygiene factor.
We deliver effective recommendations that are easily understood, practical and help drive change. We help clients to optimise their innovation process and product offer, get the most from their channels (retail, web), deliver best-in-class service to existing customers across every touchpoint, and maximise the impact of their brand and communications investments
Contact our office on:+44 7970099514
TAPPS provides the world’s first real-time analysis of the car buying journey, moving beyond retrospective data collection techniques to track individual consumers across online and offline touch points as they move towards an auto purchase.Find out more
TNS BusinessWave Quarterly Survey and TNS BusinesScores (US)
TNS BusinessWave is the commercial market quarterly survey focusing on communication services. The highly sophisticated interview process employed is designed to gather information from the appropriate individual responsible for these services within the firm and yields responses from approximately 6,500 business locations each quarter. The insights derived through the information gathering and analysis are utilised by business communication service providers to assess market share positions, inform strategy and measure marketing effectiveness.More text
TNS BusinesScores is a suite of modelled, tactical data elements derived from TNS BusinessWave. These elements include propensity scores for spending, buying behaviour and attitudes toward many communications-related services. TNS BusinesScores are appended to all businesses included in the Dun & Bradstreet universe of business locations.
TNS Choice Awards
TNS Choice Awards recognise banks and other financial services providers that outperform their competitors in acquiring, retaining and developing customers. Our winners are the market's choice in attracting new customers, satisfying and retaining customers, and winning a larger share of their customers’ total financial business.More text
How they're measured? Winners of the TNS Choice Award are determined by drawing upon TNS’s multi-client research programs. These large-scale market intelligence programs evaluate the competitive momentum of individual financial services firms. The research identifies what is driving marketplace momentum through an assessment of each firm’s customer experience, brand health, and marketing effectiveness.
Contact our office on:+ 1 615 758 8570
TNS ReQuest Quarterly Survey and TNS HomeScores (US)
The TNS ReQuest Quarterly Survey tracks household penetration of voice, internet and video services as well as a defined set of behaviours regarding the usage of those services in the US. This online and mail survey of more than 25,000 households per quarter is utilized by communications service providers to assess penetration, market share, product substitution and spending.More text
TNS HomeScores is a suite of modeled household level estimates of subscription, spend and usage derived from data elements collected via the TNS ReQuest Quarterly Survey. Specific modeled elements cover a wide range of industry topics including: spending by product (wireline, wireless, service combinations), incidence of products, bundling and incidence of emerging products (e.g., mobile broadband, over-the-top (OTT) video, connected devices).
TNS Syndicated Telecommunications & Technology Practice (US)
TNS Syndicated Telecommunications & Technology Practice includes leaders in the research and measurement of communications services penetration and behaviour across consumer and business-to-business markets in the US. Our services range from syndicated market research tracking to leading-edge market share and flow share market level monitoring, synthesizing elements of large network data set analysis with insights from traditional market research.
We deliver a comprehensive suite of research and modelled metrics that deliver actionable insights to inform strategic and tactical product and market initiatives for the US based telecommunications service providers that comprise our client base.
In the consumer market, the TNS ReQuest Quarterly Survey tracks household penetration of voice, internet and video services as well as a defined set of behaviours regarding the usage of those services. TNS HomeScores is a suite of modelled household level estimates of subscription, spend and usage derived from data elements collected via the TNS ReQuest Quarterly Survey.
TNS BusinessWave is the commercial market quarterly survey focusing on communication services. The highly sophisticated interview process employed is designed to gather information from the appropriate individual responsible for these services within the firm. TNS BusinessScores is a suite of modelled, tactical data elements derived from TNS BusinessWave. These elements include propensity scores for spending, buying behaviour and attitudes toward leading communications-related services.
Travel and tourism (UK)
TNS are market leaders in the provision of research and consultancy services to companies and organisations within the travel, transport, tourism and leisure industries. Our client list includes all the National Tourist Boards in the UK and Ireland, Government departments and agencies across the UK with an interest in these sectors, transport authorities, rail and train companies, airlines and holiday/travel operators.
Within the travel and transport sectors, we provide a wide range of services and solutions for:
- Customer satisfaction
- Customer profiling studies
- Origin and destination surveys
- Modal choice studies
Within the leisure and tourism sectors, our clients can expect solutions and insights derived from:
- Surveys of visitors to destinations and attractions
- Evaluation of marketing and policy initiatives
- Economic assessment of major events – sports, entertainment, conferences etc
- Monitoring the levels of participation in certain leisure activities
- Assessing the levels of current and potential demand for destinations in particular markets or within specific market segments
TRI*M Corporate Reputation
TRI*M Corporate Reputation measures, manages and monitors corporate reputation across all relevant stakeholder groups. It provides actionable recommendations and precise guidance on how to manage reputation to achieve and sustain growth.More text
A strong corporate reputation is essential to protect and grow a business. It attracts customers, employees, investors and business partners, and encourages support from influencers and other key stakeholders. By providing stakeholder-specific benchmarks, understanding expectations and identifying reputation drivers, TRI*M Corporate Reputation enables companies to overcome reputation risks, leverage key strengths and define effective corporate behaviour and communication strategies for each audience. It has an unmatched ability to link results to published opinion on- and offline.
Contact our office on:+ 49 89 5600 1775