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Grow your business by gaining insight on your customers’ experience

With over 15 years’ experience conducting global scale research across all commercial sectors, TNS UK is the global centre of expertise in this approach across the TNS network. We support our clients in delivering optimal customer experiences to drive customer acquisition, retention and recommendation. 

Mystery Customer Research: Measure and manage the customer experience

With extensive experience in evaluation of the customer experience across various touch points and across a range of sectors, TNS UK can work with your business to identify key performance issues and develop a research programme in which those issues can be addressed.